Privacy Policy

At Q Store Dubai, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

  • Device Information: IP address, browser type, and browsing activity to improve our site performance.

  • Order Information: Purchase history, preferences, and communication records with our customer service team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding orders, promotions, and updates.

  • Improve our products, services, and website experience.

  • Prevent fraudulent activity and comply with UAE legal requirements.

3. Sharing Your Information

We respect your privacy and never sell your personal data. However, we may share information with trusted third parties, such as:

  • Payment processors (for secure transactions).

  • Courier and delivery companies (to deliver your orders).

  • Service providers who help us operate our website and business.

All third parties are required to keep your information safe and use it only for the purposes agreed.

4. Data Protection & Security

  • We use SSL encryption and secure payment gateways to protect your personal and payment details.

  • Your data is stored in compliance with UAE data protection regulations.

  • Only authorized staff have access to your information.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track your order, and improve website performance. You may disable cookies in your browser settings, but some features of our website may not function properly.

6. Your Rights

As a customer of Q Store Dubai, you have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections or updates to your personal data.

  • Request deletion of your data, subject to applicable legal or contractual obligations.

To exercise these rights, please contact us using the details below.

7. Third-Party Services

Our website may include links to third-party websites (e.g., payment gateways, social media platforms). Please note that we are not responsible for the privacy practices of these external sites.

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or UAE legal requirements. Any updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📍 Q Store Dubai
📞 0588739390
📧 info@qstoredubai.com